3 Steps to Get People Talking about Your Brand

This blog is the second in a series by Danette Amstein excerpted from a Brand Building presentation she delivered at NAMI’s Meat Industry Management Conference in April, 2016.

Even if you’re not a coffee drinker, it’s hard to miss the ubiquitous Starbucks on nearly every corner, or at least every few blocks.  Even small communities have a local Starbucks; they’re everywhere, right? Heck, now you can get your favorite Mocha Frappuccino at Target or the grocery store.  And the thing about Starbucks is, you always know what you’re getting.  Walk into any Starbucks from Seattle to Schenectady, and you can count on a consistent product.

Red umbrellaOnce upon a time, making a consistent, quality product was enough to be successful.  But in the 1950’s, consumer packaged goods companies like Procter and Gamble and General Foods realized that they needed to differentiate their products from “the other guy’s.”   Branding, or giving a product an identity that distinguishes it from nearly-indistinguishable competitors, was born.

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Brand Building: Finding the Sweet Spot

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Danette takes a selfie with attendees of her Brand Building presentation at NAMI’s Meat Industry Management Conference, April 5, 2016

Anyone who sells anything for a living has heard the old adage, “The customer is always right.”  This little nugget is more relevant than ever in today’s customer-centric economy.  Now that consumers have only to click a button to get products from kayaks to kazoos delivered to their door within hours, businesses that don’t focus on the buyer’s needs can’t survive or thrive.

Keeping your attention on the target consumer is critical, but it’s only part of the equation when it comes to another key factor in business success:  branding.   We all consume hundreds of brands every day:  Did you grab a coffee at Starbucks this morning?  Are you reading this blog on an Apple iSomething?  Will you drive home in a VW or a BMW?  In today’s uber-branded world, the challenge to brand effectively is daunting.  How do you tell your product’s story so that it stands out from others?

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